Award winning, locally owned tour operator specializing in small group and independent tours to the Middle East and North Africa. Our focus is the provide an experience of a life time with educational, cultural, culinary, and historical experiences.
Keywords: travel, tours, Jordan, Syria, Lebanon, Israel, Tunisia, Morocco, Egypt, UAE, Dubai, Saudi Arabia, Oman, Iran, Yemen
Interview Q&A
How long have you been in business?
Since 1984
What is your primary product or service?
We arrange tours and travel to the Middle East and North Africa for groups and individuals. We coordinate all aspects of the tour to provide as much or as little as you desire for your trip. We also specialize in international airline tickets, working with a variety of air consolidators to offer the best prices possible for international fliers.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Please read about us on our website on this page: http://www.caravan-serai.com/travel-bios.html
How do you differentiate yourself from other businesses in your category and area?
We are unique in that we only specialize in the Middle East and North Africa- places each of our staff members have lived in, traveled to, and studied extensively. Our local contacts are with people we have been doing business with for many years and who know our expectations and values. We are not a European tour operator who occasionally ventures into the Middle East or Egypt- this is all we do! the owner of Caravan-Serai Tours has been named Conde Nast Traveler Magazine's Top Travel Specialist for 6 years in a row for the countries of Jordan, Syria, and Lebanon.
How many locations do you have and do you have plans to expand?
We have one office in Seattle, and an office in Jordan. We do not have plans to expand our offices here in the US.
Provide detailed directions to your location
Our office is located in the Wallingford neighborhood of Seattle. It is best to call and make an appointment if you plan to visit us. We are open Monday through Thursday, 8am to 5pm. We have brochures for all of our tours, plus other vacation package information available in the office. We are located at the intersection of Bridgeway, Whitman, and 38th in Seattle. Call for directions.
What type of payments do you accept?
We accept cash, checks, and credit cards - Visa and Mastercard only.
Which areas do you service?
We have clients from all over the world. Our primary means of communication with our clients is by phone and email.
Who owns your company or runs daily operations?
Rita Zawaideh is the owner and runs the daily operations of the business.
What are your hours of operation?
We are open Monday through Thursday, 8am to 5pm. Please call us for an appointment if you would like to come by.